Technology has changed the way we communicate. A Slack emoji is today’s nod in the corridor and Zoom calls have replaced boardroom tables to bring colleagues together across time zones, continents, and even coronavirus.
Our very digital world makes building genuine human connection a vital concern. Not least because when it comes to the workplace, the quality of our relationships impacts the bottom line:
Honesty and trust makes for more resilient workplaces
Socially sensitive groups trump lone superstars
Interaction is important as skill in driving outcomes
Belonging drives engagement
Good working relationship are linked to profitability
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