"it is such a secret weapon, isn’t it, to know someone’s name."
In retail and hospitality, there is often a head office with a core team and then multiple branches, restaurants, or outlets where the wider organization are hard at work. Names & Faces puts everyone in one place and serves as a 'cheat sheet' for anyone travelling to different locations.
Dishoom, recently announced as one of the Times 20 best companies to work for in the UK, bought Names & Faces to help their leadership team learn the names of everyone across the company:
“It started as a senior team thing.” Andy explains, “We wanted to make sure that we were learning people’s names at a far greater rate and, if we were stumped, we wanted to be able to find their name fast. It ended up making such a big impact that others started asking for access.”
Names & Faces directories are built from your data - whether a Google Sheet, Slack profile information, or HRIS:
“Names & Faces has been a facility for being more intentional about knowing everyone. We know so many people’s names now. I could see three hundred people and know their names and before I just wouldn’t have been able to do that.”
- Andy O'Callaghan, Head of People at Dishoom