Knowing people is hard - but it matters

We’ve all been part of an organization with more people we could easily remember. And have experienced the awkwardness and frustration of not knowing people.

We also know that it’s the relationships between people that power our organizations and groups. Knowing who is who, where everyone fits in, and how to quickly get hold of the right person unlocks potential. The impact of a well connected organization is well documented.

Yet this problem is still experienced today by everyone from the CEO to the new joiner across organizations of every kind because the information we need is out of reach. Instant access to information about everyone builds context, confidence, and a better organizational climate.

The problem

  • 1

    Relationships power our organizations. Not knowing people is awkward.

  • 2

    Most organization’s information about their people is stored out of reach.

  • 3

    We have limited capacity to form social connections. For most of us, it’s 150.

The solution

Names & Faces is the simplest way to build and maintain a visual list of your people, from your existing systems and data, that’s instantly accessible to everyone in your organization.

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All of your people in one place for a well connected organization


Information about the people we work with is often buried in a tool that was designed for something else – like your HRIS – or in an out-of-date spreadsheet.

Names & Faces is designed for speed, providing access to details of everyone in your organization in seconds.

We are better at remembering names than faces, and being able to pay attention to information as we encode it increases our chances of retrieval (Burton, Jenkins, & Robertson, 2018).

Did you know?

Self-confidence is one of the most influential regulators of behavior in people’s everyday lives (Bandura, 1986). Not knowing the people around us makes us hesitant, uncertain, and makes us seem unfriendly. Names & Faces provides a ‘cheat sheet’ so everyone is prepared: for meetings; to office visits; to settle in and become effective quickly; and for whoever walks around the corner.

Did you know?

Understanding where everyone fits is empowering. Developing a mental model of our organization and its networks, ensures that we make the right connections and have the information we need to reach out to the appropriate person. This breaks down silos, increases productivity and helps us solve problems faster.

Those who have a better understanding of relationships and networks tend to advance more quickly in organizations (Flynn, Reagans, Amanatullah, & Ames, 2006).

Did you know?

Remembering a name or checking in with someone you haven’t seen for a while might seem like a small thing but it’s these actions that contribute to employees’ broader sense of belonging and motivation.

 ‘Organizational climate’ is the meaning that people attach to the collective bundle of interactions, experiences they have at work. A positive organizational climate increases employees’ motivation and productivity and lowers turnover
(Schneider, Ehrhart, & Macey, 2012)

Did you know?

Use the data you already have more effectively

Most companies have much of the data in Names & Faces. The problem is it’s hard to access and hard to keep up to date. Names & Faces is a beautiful, simple way to surface the people data your team needs everyday.