User Terms of Service
Introduction
This User Terms of Service Agreement (the “User Terms”) describes your rights and responsibilities and governs your access when using our people directory tools & technologies (our “Services”). The mobile software application (“the App”), the web interface (“the Web Client”), all outputs of the system, all future Names & Faces tools, and all intellectual property relating to each of those elements, make up our Services. We own all the intellectual property relating to, and have exclusive rights to our Services.
Definitions: who is the “Customer” and who is the “User”
“The Customer” is the entity, organization and/or person that initiated the creation of a Names & Faces directory. If you are trialing any of our Services by accessing our demos you are a “User”.
If you are being invited to access a Names & Faces directory already created by a “Customer” you are a “User”.
These User Terms govern your access and use of our Services from the instant you first access them.
You must be at least eighteen (18) years of age to accept these User Terms. If you are under 18, your parent or guardian must act as your agent and agree to these terms on your behalf.
By accessing a Customer’s directory through our Services, you agree to these User Terms.
If you are both a “Customer” and a “User”, you are bound to both the Customer Terms and the User Terms.
If there is a conflict between the two, the Customer Terms take precedence.
Who is “Names & Faces” and what is the “Extended Ecosystem”?
“Names & Faces”, “we”, “our”, or “us” refers to the Names & Faces Group of Companies:
Names & Faces, Inc., a Delaware Corporation (EIN: 61-1898625)
Names & Faces Studio (Pty) Ltd, a South African private company (Reg: 2018/530596/07)
The “Names & Faces Extended Ecosystem” includes our employees, corporate subsidiaries, and third-party contractors. We may leverage these entities to perform our obligations under these User Terms.
Why you are using our Services
You have been invited to access a Names & Faces directory created by a Customer. You are considered one of the Customer’s “Authorised End Users”.
If you're accessing a demo, we are the Customer.
4.1 The Relationship Between You, Our Customer, and Us
If you access your employer’s directory, the Customer is your employer.
If you access a directory created by a friend, the Customer is your friend.
The Customer grants you access.
4.2 What This Means for You—and for Us
All information in the directory is provided by the Customer. Any concerns should be addressed to the Customer first. If unresolved, you may contact us at hello@namesandfaces.com.
When you submit notes, groups or other content (“User Data”), you agree that it belongs to the Customer.
The Customer controls access and may modify or delete User Data at their discretion.
Analytics and Communication
We track usage (via cookies and other technologies) to improve our Services and provide insights to Customers. We may contact you for feedback or to assist you in using our Services. You can unsubscribe from communications at any time. We do not share your details outside of the Names & Faces Extended Ecosystem except as outlined in our Privacy Policy.
Termination of Access
6.1 By Customer Request
We may remove your access if the Customer requests it (e.g. if you leave their organisation).
6.2 For Non-Payment
We may suspend access if the Customer has not paid their subscription.
6.3 At Our Discretion
We may also terminate access at our discretion without liability or explanation.
We do not guarantee access to any data or content after termination.
Rights and Warranties
We retain ownership of all Services. You may not:
Claim ownership of any part of the Services
Share, sublicense or transfer rights
Reverse engineer or replicate our Services
We may update or modify our Services and will provide reasonable notice where possible.
You may unsubscribe from our communications at any time.
We will not share your details beyond our Extended Ecosystem.
Acceptable Use Policy
Do:
Prevent unauthorised access
Keep login credentials secure
Monitor your account activity
Report suspicious activity
Do Not:
Use Services for unintended commercial purposes
Share personal info for unauthorised use
Copy content without permission
Share login credentials
Transfer your account to others
Use Services maliciously or unlawfully
Infringe intellectual property rights
Interfere with system performance
Reverse engineer or tamper with code
Infect Services with malware
Circumvent security mechanisms
Build competitive services
Post harmful, offensive, or unlawful content
General Terms
These User Terms override all prior agreements.
We may assign our rights under these terms to others with notice.
These Terms are governed by the laws of California. Legal disputes will be handled in California courts.
If any term is found unlawful, the rest remain valid.
Legally Binding
These terms are binding as soon as you access our Services.
App Store terms may also apply but our Terms will take precedence.
If you’re using a shared or third-party device, you must have permission.
Third-party links in the App are not endorsed by us and are used at your own risk.
Changes to the User Terms
We may update these Terms. We’ll notify you of significant changes.
Continued use indicates your acceptance.
11.1 Changes to the Services
We may release updates or improvements. If you don’t install them, access may be limited.
Indemnity and Limitation of Liability
We are not liable for indirect, incidental, or consequential damages or losses.
You indemnify us from third-party claims resulting from your use.
We are not liable for delays outside our control if we notify you promptly.
Privacy Policy
See our Privacy Policy for details on data use.
Site Owner: Names & Faces, Inc.
Legal Status: Delaware Corporation (EIN: 61-1898625)
Director: Paul Galatis
Business Description: Technology for creating and distributing people directories
Email: hello@namesandfaces.com
Website: www.namesandfaces.com
Registered Address: 8 The Green STE R, Dover, DE 19901, United States